DHL Parcel

DHL Parcel UK offers a convenient solution for tracking and managing deliveries with the DHL Parcel UK app.

The app provides automatic tracking features, including notifications when a delivery is expected, allowing users to track their parcels every step of the way.

Users can personalize their profile by uploading a photo and setting delivery preferences such as choosing work or alternative addresses for parcel deliveries.

To assist drivers in locating the correct delivery address, users can upload property photos and provide special delivery instructions, including using what3words for precise location details.

Expanded Delivery Preferences enable users to communicate specific delivery instructions, such as requesting not to be disturbed during delivery or choosing a neighbor or safe place for parcel drop-off.

Within My Profile, users can set their preferred delivery options, ensuring that their instructions are automatically applied to future deliveries.

The My Parcels feature allows users to access detailed information about upcoming deliveries and provides insights on possible delivery options if the recipient is not available at home.

By using the app, customers can easily track active and past deliveries, accessing information about scheduled deliveries and viewing detailed delivery histories.

Users will find it practical to identify parcels with icons indicating their respective delivery addresses.

Customer feedback is encouraged to help improve the app's functionality. Users can provide insights on their app experience, highlighting areas of satisfaction and areas for improvement.

For additional assistance, users can utilize the Support function within the app to contact the Customer Services team.